Term and Conditions
Welcome to Melbourne Family Dentist!
These terms and conditions outline the rules and regulations for the use of our website, located at www.melbournefamilydentist.com.au. By accessing or using this website, we assume you accept these terms. Do not continue to use the website if you do not agree to the terms and conditions stated on this page.
1. General Terms
1.1 Website Usage: By using this website, you confirm that you are over the age of 18 or are accessing it with the consent of a parent or guardian.
1.2 Content Ownership: The content, images, logos, and other materials on this website are the intellectual property of Melbourne Family Dentist. You may not use or reproduce any content without prior written consent.
1.3 Changes to Terms: We reserve the right to amend these terms at any time without notice. It is your responsibility to review these terms periodically to ensure your compliance.
1.4 Free dental check-up: A free dental check-up is available for all new patients who undergo any treatment. This offer is non-transferrable and cannot be redeemed for cash or combined with other promotions. Melbourne Family Dentist reserves the right to modify or withdraw this offer at any time without prior notice.
1.5 Same Day Appointments: Same Day Appointments are available based on availability and are not guaranteed. Please contact us directly to enquire about same-day availability. We reserve the right to modify or limit same-day appointments at our discretion.
2. Services
2.1 Dental Services: Melbourne Family Dentist offers a range of dental treatments, including general, cosmetic, and specialist dentistry. Information provided on the website is for informational purposes only and should not be considered medical advice.
2.2 Appointment Bookings: All appointments are subject to availability. We will do our best to accommodate your preferred time but cannot guarantee availability.
2.3 Cancellation Policy: We kindly request that cancellations or changes to appointments be made at least 24 hours in advance. Failure to do so may result in a cancellation fee.
3. Payments
3.1 Payment Methods: Payments for services can be made via cash, EFTPOS, or credit card. We also accept health fund cards for claiming benefits.
3.2 Interest-Free Payment Plans: Melbourne Family Dentist offers interest-free payment plans for eligible treatments. Please enquire within the clinic for more information.
3.3 Refunds: Payments for services rendered are non-refundable unless agreed upon by the clinic management. For any issues related to treatment outcomes, please speak to our staff.
4. Privacy Policy
4.1 Personal Information: We respect your privacy and are committed to protecting your personal data. Our privacy policy outlines how we collect, use, and protect your information.
4.2 Health Information: Any health information provided to us is used solely for your dental treatment. We adhere to strict confidentiality standards and comply with Australian privacy laws.
5. Third-Party Links
Our website may contain links to third-party websites or services. These links are provided for your convenience, but Melbourne Family Dentist is not responsible for the content or practices of third-party websites.
6. Limitation of Liability
6.1 Melbourne Family Dentist shall not be liable for any direct, indirect, incidental, or consequential damages arising from the use or inability to use the website or services offered by the clinic.
6.2 We do not guarantee the accuracy or completeness of information on the website. Use of any information or materials on this website is at your own risk.
7. Governing Law
These terms and conditions are governed by and construed in accordance with the laws of Victoria, Australia. Any disputes will be resolved in the jurisdiction of the courts of Victoria.
8. Contact Information
If you have any questions or concerns regarding our terms and conditions, please contact us:
Melbourne Family Dentist
Address: 751 Pascoe Vale Road, Glenroy Vic 3046
Phone: (03) 8692 2500
Clinic Hours:
Monday – Friday: 09:00 – 18:00
Saturday: 09:00 – 16:00
Sunday: Closed